Maintain continuous protection and save money with our exclusive 15% existing customer discount. This guide walks you through the license renewal process step-by-step.
Existing Customer Benefit
You’re eligible for a 15% discount on your license renewal. Follow the steps below to claim your savings.
Why License Renewal Matters
Renewing your Gridinsoft Anti-Malware license ensures uninterrupted cybersecurity protection. Active licenses provide:
- Real-time threat detection — Continuous monitoring and immediate response to malware
- Up-to-date malware definitions — Protection against the latest cyber threats
- Full feature access — Complete functionality of all premium tools
- Technical support — Priority assistance from our cybersecurity experts
- Exclusive pricing — 15% discount available only to existing customers
Renewal Process
Step 1: Claim Your Existing Customer Discount
Follow these steps to secure your 15% savings:
- Navigate to the renewal page: Visit gridinsoft.com/antimalware
- Find the existing customer section: Scroll to the “Already our client?” area
- Enter your activation code: Input your current Gridinsoft Anti-Malware activation code
- Submit verification: Click “Submit” to confirm your existing customer status
- Receive discount code: Our team will email you a discount code within 24 hours
- Complete renewal: Use the discount code during checkout to apply your 15% savings
Step 2: Alternative – Subscription Management
If you have an active subscription, manage it directly through your account:
- Access your account: Log into the Gridinsoft Member Area
- Navigate to subscriptions: Find your subscription management section
- Select renewal terms: Choose your preferred plan duration
- Verify discount application: Confirm your existing customer discount is applied
- Process payment: Complete your secure renewal transaction
Finding Your Activation Code
You’ll need your activation code to claim the existing customer discount. Locate it using one of these methods:
From the Software
- Open Gridinsoft Anti-Malware on your computer
- Navigate to “Info” tab in the main menu
- Copy the activation code from the license information display
From Email Records
- Search your email for the original purchase confirmation
- Look for messages from Gridinsoft containing license information
- Search for terms like “activation code” or “license key”
Available License Plans
Choose the protection level that matches your needs:
Standard License
- Protects 1 business PC or 2 home PCs
- Ideal for individual users
- Complete malware protection and removal
- Regular updates and technical support
Family License
- Secures up to 3 home PCs
- Perfect for small families
- Centralized license management
- Better value for multiple devices
Extended License
- Covers 5 home PCs under one license
- Best value for large households
- Comprehensive protection for all family devices
- Maximum cost savings per device
Important Renewal Considerations
Preserve Your Discount
The 15% existing customer discount is only available through the “Already our client?” renewal process. Purchasing a new license without using this feature will result in full price payment.
Pre-Renewal Checklist
- Check expiration date: Review your license status in the software
- Renew early: Process renewal before expiration to avoid protection gaps
- Prepare activation code: Have your current code ready for verification
- Update payment information: Ensure your payment method is current and valid
Troubleshooting Common Issues
Cannot Locate Activation Code
- Contact our support team with your original purchase details
- Provide the name and email address used for the purchase
- Our team can retrieve your activation code from our system
Discount Not Applied
- Verify you’re using the correct activation code format
- Ensure you’re following the “Already our client?” process exactly
- Contact support if the discount code doesn’t work during checkout
Payment Processing Problems
- Confirm your payment method has sufficient funds and is valid
- Try an alternative payment method if available
- Clear browser cache and cookies, then retry
- Contact our support team for payment assistance
Post-Renewal Process
After successful license renewal:
- Confirmation email: You’ll receive renewal confirmation with new activation details
- Automatic recognition: The software will automatically detect your renewed license
- Uninterrupted protection: Your real-time protection continues without gaps
- Record keeping: Save your renewal receipt for future reference
Getting Support
If you encounter difficulties during the renewal process:
- Technical support: Contact our cybersecurity experts for assistance
- Live chat: Use the website chat feature for immediate help
- Email support: Send detailed questions to our support team
- Member Area: Access help resources through your account dashboard
