How to cancel subscription?

Gridinsoft Member Area is the simplest way to cancel automatic subscription:

  1. Enter to the Member Area using your login & password.
  2. Go to the Products tab.
  3. Find you license and subscription field, and click “off” button.

Gridinsoft Subscription

If you don’t want to use Member Area you can also use these steps:

  1. Open your email inbox and find the confirmation email you received when you first subscribed to Gridinsoft Anti-Malware or Trojan Killer.
  2. Look for “Cancel Subscription” link within the email. This link may be located at the bottom of the email.
  3. Click on “Cancel Subscription” link. This will take you to a web page where you can cancel your subscription.
  4. Follow the on-screen instructions to cancel your subscription. You may need to provide additional information, such as your name, and email address.

Once you have completed the cancellation process, you should receive a confirmation email indicating that your subscription has been canceled.

If you are unable to find the confirmation email or are having difficulty canceling your subscription, you can contact Gridinsoft customer support for assistance.

Gridinsoft Help


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03194 Kyiv, Ukraine

+38 044 405 82 32
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